We are looking for a tech-savvy sales engineer to assist with the selling of products and services in the Enterprise Content Services market. The Sales Engineer's responsibilities include maintaining extensive knowledge of the products' functions and processes and assisting to close sales where technical expertise may be required to fit the clients' needs.
To be successful as a sales engineer, you should possess an in-depth knowledge of our company's products and services and you should be able to relate this knowledge in a way that is understandable to non-technical customers. You should be driven to achieve your sales goals and should have excellent sales and customer service skills.
Sales Engineer Responsibilities:
Preparing and developing presentations to explain our company's products or services to customers.
Discussing solution needs and system requirements with customers and engineers.
Collaborating with sales teams to understand customer requirements and provide sales support.
Researching and designing solutions to meet customers' technical requirements and needs.
Helping customers who have problems with installed products and recommending improved or upgraded processes and technology.
Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
Identifying areas for improvement and communicating these issues as well as possible solutions to upper management.
Training other members of the sales team on the technical aspects of the company's products and services.
Sales Engineer Requirements:
A bachelor's degree in engineering, marketing, business administration, or related field.
Strong communication, interpersonal, customer service, and sales skills.
The ability to relate technical information to non-technical customers.
Excellent technical and problem-solving skills.
Good leadership and team working skills.
Willingness to continue your sales and engineering education.
Desired Skill Sets:
Experience in Enterprise Content Service
Hyland OnBase
OpenText AppEnabler
Kofax
Other ECM solution experience valuable as well
Excellent written communication skills
Customer facing presentation skills using PowerPoint and other platforms
Business Analyst experience a bonus
Project management experience a bonus
TESTIMONIALS
What our customers say about us.
Time Spettel J.F. Ahern Co.
Director of Information Technology
DTI provided truly top-notch service for our company's project. The DTI team members assigned to do the work were very knowledgeable and the project was completed on-time and under budget. Our DTI project manager lead the work effectively, using a solid, well-oiled standard process. I would recommend DTI for any OnBase project and will be using them for future work.
Time Spettel J.F. Ahern Co.
Director of Information Technology
DTI provided truly top-notch service for our company's project. The DTI team members assigned to do the work were very knowledgeable and the project was completed on-time and under budget. Our DTI project manager lead the work effectively, using a solid, well-oiled standard process. I would recommend DTI for any OnBase project and will be using them for future work.
Time Spettel J.F. Ahern Co.
Director of Information Technology
DTI provided truly top-notch service for our company's project. The DTI team members assigned to do the work were very knowledgeable and the project was completed on-time and under budget. Our DTI project manager lead the work effectively, using a solid, well-oiled standard process. I would recommend DTI for any OnBase project and will be using them for future work.
Time Spettel J.F. Ahern Co.
Director of Information Technology
DTI provided truly top-notch service for our company's project. The DTI team members assigned to do the work were very knowledgeable and the project was completed on-time and under budget. Our DTI project manager lead the work effectively, using a solid, well-oiled standard process. I would recommend DTI for any OnBase project and will be using them for future work.
